Booking

COVID-19 Advice

For the safety of audiences, performers, and staff, we have put in place a number of measures as part of our Covid-safe procedures plan, and we thank you in advance for your cooperation. Please find our current measures outlined here.

Booking Online

Booking Online is quicker and easier. There are no booking fees.

All major credit and debit cards accepted.

Please remember to bring your credit card and proof of any concession claimed, and that latecomers cannot be admitted.

The Box Office is located at the entrance to the Finborough Theatre.

The Box Office opens for ticket collection from one hour before each performance, and for advance bookings in person once the performance has begun.

To view all productions currently booking, please click here

Booking By Post

Please give your name, the date you’d like to book for, the number of tickets you require and daytime and evening telephone numbers or email, and enclose a cheque made payable to the ‘Finborough Theatre’, and send it to Box Office, Finborough Theatre, 118 Finborough Road, London SW10 9ED. If you would like your tickets returned to you, please enclose a SAE, otherwise your tickets will be held for collection on the day. Please bring proof of any concession claimed, and that latecomers cannot be admitted. The Box Office opens for ticket collection one hour before the performance.

Booking In Person

The Box Office is open in the bar for personal bookings for the entire length of all performances i.e. from five minutes after the start of each performance until the end of each performance. Please note that we cannot take advance bookings in person from one hour prior to the start of performances.

Booking by Phone

We very strongly recommend booking online.

If you are unable to book online, please call us on 020 7244 7439, leave a message, and we will call you back to arrange your booking.

Group Bookings

We offer a special Group Bookings offer of 1 free ticket in every 10 (buy 9 and receive 1 free). To apply the group booking discount, please use the following promotional codes:

For orders of 10 or more tickets, use the code GROUP10.

For orders of 20 or more tickets, use the code GROUP20.

PLEASE NOTE these offer codes will only apply to bookings of the same ticket type (e.g. not a mixture of standard and concession tickets)

You can book up to 25 tickets online through our website.

For orders above 25 tickets, please email admin@finboroughtheatre.co.uk or call 020 7244 7439.

Accessibility

Please see our accessibility page for more information.

Trigger Warnings

We don’t want to spoil anyone’s experience of our plays, and so we will often try to avoid giving too much of the plot away online. But we are also very aware that some of our work can can be particularly distressing for some individuals. If there are certain themes that you know would cause you distress, allergies which could cause you discomfort, or any issue which you think might upset you, and you’d like to speak to a member of our team to find out more about a show before you book, please just email us on admin@finboroughtheatre.co.uk or call us on 020 7244 7439.

if you have anxiety about attending the Finborough Theatre, please do also get in touch and we’ll let you have the contact details of the Front of House Duty Manager in case you need any special support when visiting us.

Reserved Seats

All seats are unreserved. Except at previews, the auditorium always opens 30 minutes before each performance. If you require a particular seat or need to sit by other members of your party, please arrive in plenty of time to choose your seats.

Concessions

Pre-bookable concessions are available for the following groups:
Children aged 16 and under
Students in full-time education
Jobseeker’s Allowance and low income benefits claimants
Disability Benefit claimants
Senior Citizens aged 60+
and
Equity, BECTU, MU and other entertainment union members in full benefit on Sunday matinees only.

We regret that if you are unable to provide appropriate identification, or if your identification is out-of-date, the full ticket price will be charged. Concessions are intended to help those who could not otherwise afford to come to the theatre – if you can afford to pay the full price, please do!

If you are on a low wage, but don’t qualify for a concession, the Tuesday evening performance is always at a low price. There are no concessions on Friday and Saturday evenings.

We also offer low price tickets for under 30s for the first week of a main show run, and for residents of the Royal Borough of Kensington and Chelsea on the first Saturday evening of each main run. Both of these offers must be booked online.

Latecomers

Please note that LATECOMERS CANNOT BE ADMITTED.

The Finborough Theatre is an intimate theatre with unreserved seating and we strongly recommend that you arrive in plenty of time for the performance.

We regret that there is no admittance or re-admittance to the auditorium whilst the performance is in progress.

Latecomers may be seated in the interval (if there is one), but are respectfully asked to allow other patrons to take their seats first.

Ticket Exchanges and Refunds

For information on ticket exchanges and refunds, please click here

Sold Out Performances and Returns

Please read our Returns Policy here

Food and Drink

You are very welcome to take drinks into the theatre in a plastic glass. Plastic glasses are available at the theatre box office.

The Finborough Arms is closed for refurbishment at the moment, but there is a shop around the corner where you can purchase a drink.

There are a few pubs on Old Brompton Road, just a short walk from the theatre.

Please do not eat food in the theatre.

Cloakroom

At your own risk, we are very happy to look after your belongings during the performance.

Conditions of Sale

1. Tickets cannot be exchanged or refunded once purchased.
2. There is no admittance or re-admittance to the auditorium whilst the performance is in progress.

The Management reserves the right to:
3. Refuse admission of the ticket holder to the premises.
4. Request the ticket holder to leave the premises and to take any appropriate measure to enforce such a request.
5. Make any change necessary in the performance, owing to any unavoidable cause.
6. Cancel or abandon the performance for reasons beyond its control without notice and without being liable to pay any person any compensation or damage whatsoever other than, at the Management’s discretion, a possible percentage or maximum refund to the ticket holder of the value of the ticket.
7. On rare occasions, the performance may be filmed or recorded. Buying a ticket affirms your consent to the recording of yourself as a member of the audience.
8. We cannot accept responsibility if any of your personal property is lost or damaged while at the theatre.
9. The unauthorised use of a camera, video camera or any other sort of recording equipment is strictly forbidden.
10. Reselling your ticket for profit or commercial gain makes it void.

Understudies

There are no understudies at the Finborough Theatre. Should a performance be cancelled, patrons will either be offered a refund on the purchase price of their tickets or the opportunity to book for an alternative performance of the same production.

Theatre Tokens

We accept Theatre Tokens. You can book using Theatre Tokens by post or in person.

Otherwise, please email us at admin@finboroughtheatre.co.uk leaving a telephone contact number and we will phone you back to take your booking.

Help and Complaints

All the information you need for a visit to the Finborough Theatre should be in this website, but if you have any other requests, please do email us on admin@finboroughtheatre.co.uk

(If you are emailing about Returns for sold out shows, returning tickets or ticket exchanges, please click here and read this page first.)